Simplified FICA Requirements

The FICA verification process is the practical method through which you as a shareholder prove your identity and residential address, the verifiable personal information provided is required before any transaction with JSE Investor Services  can be processed. JSE Investor Services has significantly simplified the FICA process, enabling shareholders to self-service without the need to get documentation certified by a Commissioner of Oaths*:

Acceptable selfie:

• Clear Selfie: Holding your most recent issued green bar coded South African ID Book or Smartcard ID (both sides)
• Clearly reflect your full name, date of birth, and ID number

Acceptable service bills:

• Clearly shows your full name and residential address
• Not older than three months
• Come from a reliable source

Acceptable ‘Bank Confirmation’ letter or statement:

• Not older than three months
• Bank stamp (e-stamp or ink stamped)
• Confirmation of bank account details
• Bank account must be in the name of the shareholder, no third party accounts are permitted.

*Certified documentation can still be submitted by shareholders. JSE Investor Services contact details are included on the contact us page.